How to Order

Everything you need to know about ordering from Motchi Digimi

Ordering Steps

Follow these simple steps to place your order

1

Browse Products

Explore our digital services and handmade products. Filter by category to find what you're looking for.

2

Add to Cart

Click the shopping cart icon on products you want to order. Adjust quantities as needed.

3

Review Your Order

Go to your cart to review selected items, edit quantities, or remove items.

4

Submit Order Details

Fill in your name, contact number, address, and any special requests or customizations.

5

Confirmation

We'll contact you via your preferred method to confirm your order, discuss payment, and arrange delivery.

6

Payment & Processing

After payment confirmation, we'll start working on your order. You'll receive updates on the progress.

Frequently Asked Questions

Find answers to common questions about our products and services

How long does it take to process my order?

Digital services typically take 3–7 days depending on complexity. Handmade products take 5–10 days as each item is crafted with care. Rush orders may be available for an additional fee.

Do you offer delivery?

Yes! We offer delivery within Valenzuela and nearby areas. Delivery fees depend on your location. We can also arrange meetups for local customers.

What payment methods do you accept?

We accept GCash, bank transfers, and cash on delivery for certain areas. Payment details will be confirmed after you submit your order.

Can I request custom designs or products?

Absolutely! We love creating custom pieces. Contact us through our Contact page to discuss your ideas and we'll provide a quote.

What if I need to cancel or modify my order?

You can modify or cancel your order before we start working on it. Please contact us as soon as possible through our Contact page or the provided contact number.

Do you provide samples or previews?

For digital services, we provide initial concepts for your review. For handmade products, we can send progress photos upon request.

Still Have Questions?

Can't find the answer you're looking for? We're here to help! Get in touch and we'll respond as soon as possible.

Contact Us